How do I modify my order?

When modifying an order, you will have the ability to add or remove items that you have placed on your original order. You will be able to modify an order online only if your store allows edits to be made to an existing order, or if your order has not been fulfilled by the store. If you are eligible to edit your order, a Change Order button will be available to you on the Order History page. If the Change Order button is not present on the Order History page, this means that your order is not eligible to be modified and you will need to contact the store to make changes to your order.

To modify your order, follow these steps below.

To modify an order, select ‘My Account’ at the top right-hand corner of the page.

On the My Account page, select the Order History hyperlink located on the left-hand side of the page.

This will bring up a list of orders that you have placed on the website. Here is where you will be able to identify if you are able to modify your recently placed order. Under Options Available for Order will be an option for Change.

To modify an order, select the ‘Change’ button.
When selecting the Change button in Order History, all of the contents of your order will be placed back into your cart. From within the View Cart module, you will have the ability to change the quantities of your order and the ability to remove or add items to your cart.

Please be aware that if you select My Account again, and you select Change your Order more than once, you will run the risk of doubling your order (see the question below for more information).

At the top center of the page, you will see a box that contains your order number and when the change order expires. Here you can make changes to your order up until the time that is displayed. If you are making changes to your cart and have not placed an order again before the timer reaches zero, your changes will be lost and you will need to initiate another change order.

When you have finished updating your order, you will need to initiate the checkout process again. Re-verify that the information on the order is correct, including the pick-up and delivery dates and times. This information can be changed if needed as you go through the checkout process.

If you paid for your order by PayPal, you will not be charged each time you modify your order. The amount that you will be billed is the latest order total of your most recent order. You will be billed when the order has been completed in the store and not at the time you place the order.